Terms & Conditions
Pricing
All prices are in GBP (£) and includes VAT (currently 20.00%). You may be able to pay in your local currency but the debit will be in GBP. We are under no obligation to accept your order. Prices, offers and products are subject to availability and may change at any time prior to acceptance of your order.
Damaged Items
Claims for damaged or faulty goods must be sent to us within 10 days of receipt. The goods must be returned in their original packaging material. This does not apply to damages caused by accident, neglect, misuse or every day wear and tear. We will inspect the goods and check carefully against all the claims made. If we agree that the goods are indeed damaged or faulty we will replace the item or refund you amount. In some instances, our inspection may include a consultation with the manufacturer. We recommend returning your goods by recorded delivery
Delivery
All goods are shipped within 5-7 business days. Goods are delivered to mainland UK and Northern Ireland for free of cost. For deliveries outside of these regions, please contact us for a custom price.
Returns
Cancelled Orders
It’s your legal right, under the Consumer Protection (Distance Selling) Regulations 2000 to cancel your order at any time up to seven working days starting the day after your receipt of the goods. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre. Liability for return postage costs on cancelled orders is the responsibility of the buyer. All items must be returned as new, in their original packaging material. We recommend returning your goods by recorded delivery.
Returns & Exchanges
If you have ordered the wrong size or colour, or wish to return goods for any reason other than that they are damaged or faulty, then you must also do so within 7 days of receipt. If you would like an exchange, please contact us. If an exchange is not required, we will give you a full refund (less postage) upon receipt, provided that the goods are returned unused, in their original packaging material. Liability for postage will be with the buyer unless your goods are damaged, faulty or there was an error on our part.
Sales on this site are governed by English law and you agree to submit any dispute to the exclusive jurisdiction of the English courts. By submitting an order you are indicating unequivocal acceptance of these terms and conditions.
These terms and conditions do not affect your legal or statutory rights.